Terms of Service

Thank you for selecting the Greenway Medical Technologies, Inc. (“Greenway”), PrimePatient portal application (the "Service"). Your use of the Service is governed by these Terms of Service ("Terms"). By creating an account, you are accepting the Service and these Terms of Service (“Terms of Service” or “Agreement”). If you do not agree to these terms do not create an account. If you do not agree to these Terms you will not be able to use the Service.

Using the Service

As part of the Service, we work with healthcare providers and others who maintain data relating to healthcare and medical information (each a "Data Source"). You may use the Service to access and download information about your health information and medical payments from Data Sources. We are not responsible for the accuracy of any of the information provided by a Data Source. Greenway gives you a personal, revocable, non-exclusive, and non-assignable license to use the Service. Greenway and its licensors and suppliers own all proprietary rights to the Service, including but not limited to all copyrights, trademarks, servicemarks, patents software and related content and any other rights of any kind or nature as they relate to the Services. By participating in the Service you agree that you are at least thirteen (13) years old and that any information you provide to or access through the Service is either yours or you have the authority to use it. You may not use the Service to gain unauthorized access to anyone else's information. It is possible that information about you may include sensitive or psychologically damaging information, depending upon the nature of your medical information. You will need to use a user name and password to access the Service. If you give your user name and/or password to anyone else that person could be able to view or access your Personal Information through the Service. "Personal Information" is any information provided to the Service that either by itself or with other information personally identifies you. Your Personal Information would include information like your name, address, information about your health, diagnoses, and billing information. We may revise the Service from time to time with new or different features or information. Any changes that we make will be considered part of the Service. We may ask for your ideas and suggestions ("Feedback") about the Service. You do not have to give us Feedback, but if you do, you agree that we may use your Feedback in any way, including to make changes to the Service and advertising.

This is NOT Medical Advice

The PrimePATIENT patient portal is a convenient and secure health-management tool you can use anywhere you have internet access. Through PrimePATIENT, you can: send secure messages to your provider, request an appointment, check on your lab results, pay your bill, view your health record, request a prescription refill, complete registration and health information forms, and read patient education.

Description of Service

The PrimePatient Portal Service is an online service designed to allow you to communicate with your medical care providers. You can schedule visits, refill prescriptions and create a personal health record that allows you to aggregate your data across multiple health practices and health care providers in one location online.

Use With Your Mobile Device

Use of these Services requires a compatible mobile device and Internet access, and may require software. You agree that you are solely responsible for these requirements, including any applicable changes, updates and fees as well as the terms of your agreement with your mobile device and telecommunications provider.

  • GREENWAY MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS, STATUTORY, OR IMPLIED AS TO:
  • THE AVAILABILITY OF TELECOMMUNICATION SERVICES FROM YOUR PROVIDER AND ACCESS TO THE SERVICES AT ANY TIME OR FROM ANY LOCATION;
  • ANY LOSS, DAMAGE, OR OTHER SECURITY INTRUSION OF THE TELECOMMUNICATION SERVICES; AND
  • ANY DISCLOSURE OF INFORMATION TO THIRD PARTIES OF FAILURE TO TRANSMIT ANY DATA, COMMUNICATIONS, OR SETTINGS CONNECTED WITH THE SERVICES.

Your Personal Information

Your privacy is important to us. You will need to provide a User ID and password to access and use the Service. When you download your Personal Information from your Data Source (including, for example, medical expense information from visits to healthcare providers), the Service will store your personal information. We provide the Service to you as a Business Associate to your health care provider. As a Business Associate, we follow the rules that apply to Business Associates under HIPAA and the HITECH Act.

Third Party Services; Sites

While you use the Service, you may find out about services or products provided by other companies that are not part of Greenway ("Third Party Services"). If you decide to use Third Party Services, you are responsible for reviewing and understanding any terms and conditions governing such Third Party Services. You agree that the company providing the Third Party Services, and not Greenway, is solely responsible for the Third Party Services. The Service may contain links to web sites operated by other companies ("Third Party Sites"). Greenway does not control Third Party Sites and Greenway is not responsible for the content of, or any links in, any Third Party Site. Greenway does not review, approve, monitor, or make any representations with respect to Third Party Sites. If Greenway includes any link in the Service it does not mean that there is an affiliation, sponsorship, endorsement, approval, investigation, verification or monitoring by Intuit of anything in any Third Party Site. Greenway will not be responsible for the information contained in any Third Party Site or for your use of or inability to use such web site. Access to any Third Party Site is at your own risk, and you acknowledge and understand that Third Party Sites may contain terms and privacy policies that are different from this Agreement. Greenway is not responsible for such provisions, and expressly disclaims any liability for them.

Electronic Communication

When you use the Service and send communications, you are communicating with us electronically. You agree that we may communicate with you electronically. We will communicate with you through email or by posting notices through the Service. Any information that we send you by e-mail will be considered received by you on the date we send the e-mail. You agree to let us know if your e-mail address changes for as long as you are using the Service. You must register to use the Service and (i) provide true, accurate, current and complete information about yourself (the "Registration Data"), and (ii) maintain and promptly update the Registration Data to keep it accurate, current and complete. If you provide any Registration Data that is inaccurate, not current or incomplete, or we suspect that it is inaccurate, not current or incomplete, we may suspend or terminate your account and refuse any and all current or future access to and use of the Service (or any portion thereof). You may also be offered the option of completing and submitting various health information forms electronically to your medical care providers through the Service. If you use these forms, you are consenting to provide your information to your medical care providers through this electronic means of submission.

Termination

We may stop making the Service (including any feature) available at any time and for any reason. If the Service is no longer available to users and you have been paying a fee, you will not be charged a fee after the date of termination, and you will no longer have access to your Service account. We may terminate your access to the Service if you do not act in accordance with these Terms.

Warranty Exclusion

THE SERVICE AND ANY CONTENT ACCESSIBLE THROUGH THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND USE OF THE SERVICE IS AT YOUR SOLE RISK AND, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GREENWAY, ITS AFFILIATES, LICENSORS, THIRD PARTY CONTENT OR SERVICE PROVIDERS, DEALS AND SUPPLIERS (COLLECTIVELY "SUPPLIERS") DISCLAIM ALL GUARANTEES AND WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY REGARDING THE SERVICE, CONTENT AND RELATED MATERIALS INCLUDING ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY AND NON- INFRINGEMENT. GREENWAY DOES NOT WARRANT THE SERVICE IS SECURE OR FREE FROM BUGS, VIRUSES, INTERRUPTION, OR ERRORS. FURTHER, GREENWAY DOES NOT WARRANT ACCESS TO THE INTERNET OR TO ANY OTHER SERVICE OR CONTENT OR DATA THROUGH THE SERVICE. GREENWAY DOES NOT MAKE ANY WARRANTY THAT THIS SITE OR ITS CONTENT WILL MEET YOUR REQUIREMENTS, OR THAT THIS SITE OR ITS CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED.

YOU UNDERSTAND AND AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR BUSINESS, YOUR COMPUTER SYSTEM, OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD ANY CONTENT, DATA, AND/ OR SOFTWARE. YOU ACKNOWLEDGE THAT GREENWAY DOES NOT CONTROL INFORMATION, PRODUCTS, OR SERVICES OFFERED BY THIRD PARTIES THROUGH THE SERVICE. EXCEPT AS OTHERWISE AGREED IN WRITING, GREENWAY AND ITS AFFILIATES ASSUME NO RESPONSIBILITY FOR AND MAKE NO WARRANTY OR REPRESENTATION AS TO THE ACCURACY, CURRENCY, COMPLETENESS, RELIABILITY OR USEFULNESS OF ANY ADVICE, OPINION, STATEMENT, OR OTHER CONTENT OR OF ANY PRODUCTS OR SERVICES DISTRIBUTED OR MADE AVAILABLE BY THIRD PARTIES THROUGH THE SERVICES.

Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING, WITHOUT LIMITATION, NEGLIGENCE, SHALL GREENWAY OR ITS PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING DAMAGES RELATING TO LOSS OF BUSINESS, TELECOMMUNICATIONS FAILURES, LOSS, CORRUPTION, SECURITY OR THEFT OF DATA, VIRUSES, SPYWARE, YOUR INABILITY TO USE THE SERVICE FOR WHATEVER REASON, LOSS OF PROFITS OR INVESTMENT, GOODWILL, ANY OTHER MATTER RELATING TO THE SERVICE, OR THE LIKE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF GREENWAY OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. IN NO EVENT DOES GREENWAY ASSUME ANY LIABILITY TO ANY PARTY OTHER THAN YOU ARISING OUT OF YOUR USE OR INABILITY TO USE THE SERVICE. THE ENTIRE CUMULATIVE LIABILITY OF GREENWAY AND ITS SUPPLIERS FOR ALL MATTERS ARISING FROM OR RELATING TO THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT PAID BY YOU FOR THE USE OF THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN GREENWAY AND YOU. GREENWAY WOULD NOT BE ABLE TO HAVE PROVIDED THE SERVICE WITHOUT SUCH LIMITATIONS.

Export Restrictions

You acknowledge that accessing the Service is subject to the U.S. Export Administration Regulations (15 CFR, Chapter VII) and that you will comply with these regulations. You will not export or re-export this technology, directly or indirectly, to: (1) any countries that are subject to US export restrictions; (2) any end user who has been prohibited from participating in US export transactions by any federal agency of the US government; or (3) any end user who you know or have reason to know will use them in any way that is not allowed by US laws. You further acknowledge the Service may include technical data subject to export and re-export restrictions imposed by US law.

Modifications

Greenway may modify this Agreement from time to time. You are deemed to accept and agree to be bound by any changes to the Agreement when you use the Service after those changes are posted.

General

Applicable Law. This Agreement shall be governed by and construed in accordance with the laws of the State of Georgia, and the federal laws of the United States of America, without giving effect to its conflict of laws provisions. You agree to submit to the personal and exclusive jurisdiction of the state or federal courts located within the State of Georgia. This Agreement constitutes the entire agreement between you and Greenway governing your use of the Services. Should any provision in this Agreement be found invalid or unenforceable for any reason, then that provision shall be deemed severable from the terms and shall not affect the validity or enforceability of the remaining provisions. You agree that any claim arising out of or related to the terms or your use of the Site must be filed within one year after it arose or be permanently barred.